{"id":154,"date":"2020-03-25T12:43:43","date_gmt":"2020-03-25T11:43:43","guid":{"rendered":"https:\/\/www.maquisdeprovence.com\/?page_id=154"},"modified":"2020-04-17T15:42:27","modified_gmt":"2020-04-17T13:42:27","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/www.maquisdeprovence.com\/en\/conditions-generales-de-vente\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente"},"content":{"rendered":"
General terms and conditions of sale concerning products sold by Maquis de Provence<\/p>
Last updated on 01 April 2020<\/p>
Article 1 - Object<\/u><\/strong><\/p> The following conditions govern sales by Maquis de Provence 4 company, Lotissement les all\u00e9es des ormeaux 13109 SIMIANE COLLONGUE of quality Provencal culinary, cosmetic and artisanal products sold essentially through an online shop.<\/p> Article 2 - Prices<\/u><\/strong><\/p> All our products are priced in euros, including all taxes (VAT and other taxes applicable on the order date), except otherwise indicated and excluding processing and shipping costs.\u00a0<\/p> On orders to countries other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be due. These rights and amounts aren't covered by Maquis de Provence company. They will be at your charge and are your entire responsibility, both in terms of declarations and payments to the authorities and competent bodies of your country. We recommend you to inform yourself about these aspects with your local authorities.\u00a0<\/p> All orders, regardless of their origin, are due in Euros. \u00a0<\/p> Maquis de Provence company reserves the right to modify its prices at any time, but the product will be invoiced on the basis of current prices upon validation of the order and according to availability.\u00a0<\/p> Products remain the property of Maquis de Provence company until the complete payment of the price. \u00a0<\/p> Attention: as soon as you take physical possession of the ordered products, the risk of loss or damage are transferred to you.\u00a0<\/p> Article 3 - Orders<\/u><\/strong><\/p> You can place an order :\u00a0<\/p> Describe your chosen methods, for example : \u00a0<\/p> \u00a0<\/p> Contractual information are presented in French language and will be confirmed at the latest upon validation of your order. \u00a0<\/p> Maquis de Provence company has the right to refuse to register a payment, and to confirm an order for any reason, and more particularly in case of supply problem, or difficulty concerning an order received.\u00a0<\/p> Article 4 - Validation of your order<\/u><\/strong><\/p> All orders placed on www.maquisdeprovence.com imply compliance with these General Terms and Conditions of Sale. Any confirmation of order implies your full and entire commitment to these conditions, without exception or reservation. \u00a0<\/p> All given data and the recorded confirmation will be considered as proof of the transaction.\u00a0<\/p> You declare that you are fully aware of this. \u00a0<\/p> The order confirmation will be worth signing and accepting operations carried out. \u00a0<\/p> You will receive a summary of your order information and these Terms and Conditions in PDF\u00a0via\u00a0<\/em>your order confirmation e-mail address.\u00a0<\/p> Article 5 - Payment<\/u><\/strong><\/p> Once you have confirmed your order, you are obliged to pay the price indicated. \u00a0<\/p> Your purchases are paid by credit card using the secure system Paypal and Stripe.\u00a0<\/p> The card is only debited when the order is shipped. In case of split deliveries, only shipped products are debited.\u00a0<\/p> Article 6 - Cancellation<\/u><\/strong><\/p> In accordance with the terms of article L.121-21 of the French Consumer Code, you have a period of 14 days from the receipt of your products to exercise your right of cancellation without having to justify your reasons or pay any penalty. \u00a0<\/p> Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. All damage endured to the product on this occasion may be liable to invalidate the cancellation right.\u00a0<\/p> Return costs will be free of charge<\/em>.\u00a0<\/p> In case of exercise of the cancellation right, Maquis de Provence company will proceed to the refund of sums paid, within 14 days following the notification of your request and\u00a0via<\/em>\u00a0via the same means of payment that was used to place your order.\u00a0<\/p> EXCEPTIONS TO THE CANCELLATION RIGHT<\/u><\/p> In accordance with the terms of article L.121-21-8 of the Consumer Code, the cancellation right isn't applicable to : \u00a0<\/p> \u00a0<\/p> Article 7- Availability<\/u><\/strong><\/p> Our products are offered as long as they are visible on www.maquisdeprovence.com<\/a>within the limits of available stocks. Concerning products out of stock, our offers are valid according to the availability of our suppliers. Furthermore, www.maquisdeprovence.com isn't intended to sell its products in large quantities. Consequently, Maquis de Provence company has the right to refuse orders of 100 identical items.\u00a0<\/p> Article 8 - Delivery<\/u><\/strong><\/p> Products are delivered to the delivery address indicated during the order process, within the time period indicated on the order validation page.\u00a0<\/p> In case of shipping delay, an email will be sent to inform you of the possible consequences on the delivery time which has been indicated to you. \u00a0<\/p> In accordance with legal provisions, in case of delivery delay, you have the possibility of cancelling the order under terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will proceed to refund you and the delivery costs under the conditions of article L 138-3 of the Consumer Code.\u00a0<\/p> If deliveries are made by a carrier, Maquis de Provence company cannot be held responsible for any delivery delay due exclusively to the customer's unavailability after several proposed appointments.\u00a0<\/p> Article 9 - Guarantee<\/u><\/strong><\/p> All our products benefit from the legal guarantee of conformity and the hidden defects guarantee, provided by articles 1641 and following the Civil Code. In case of non-conformity of a sold product, it can be returned, exchanged or refunded. \u00a0<\/p>
If a product isn't available after your order has been placed, we will inform you via email. Your order will be automatically cancelled and no bank debit will be made. \u00a0<\/p>